Shipping policy
SHIPPING POLICY
Last Updated: August 23, 2026
At TARINORA, we are committed to making your shopping experience simple, transparent and reliable.
This Shipping Policy explains how orders placed through the TARINORA online store are processed and delivered.
1. SHIPPING DESTINATIONS
TARINORA offers international shipping to customers worldwide, subject to availability at checkout and applicable delivery restrictions.
If shipping is unavailable to a particular destination, this will be indicated during checkout.
2. ORDER PROCESSING
After placing your order, you will receive an order confirmation by email.
Orders are prepared for shipment after the order has been successfully received and payment has been confirmed.
During periods of high demand, promotions, holidays or other exceptional circumstances, order processing may take longer than usual.
3. SHIPPING COSTS
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
Where TARINORA offers a free-shipping promotion, the applicable conditions will be displayed on the website or during checkout.
4. DELIVERY
Delivery times may vary depending on the destination, shipping method, carrier, customs procedures and other circumstances outside TARINORA’s reasonable control.
Any delivery estimate displayed at checkout should be considered an estimate rather than a guaranteed delivery date, unless expressly stated otherwise.
5. ORDER TRACKING
Where tracking is available, tracking information will be provided after the order has been dispatched.
Customers can use the Track Your Order feature available on the TARINORA website to check their order status.
Tracking information may take some time to become active after dispatch.
6. INTERNATIONAL ORDERS
International orders may be subject to customs procedures, import duties, taxes or other charges imposed by the destination country.
Where applicable, these charges may be the responsibility of the customer.
Customers are responsible for ensuring that the products ordered can legally be imported into their destination country.
7. CUSTOMS DELAYS
Customs inspections and clearance procedures may occasionally delay an international shipment.
Such delays are outside TARINORA’s direct control.
If your order is delayed because of customs procedures, TARINORA will provide reasonable assistance where possible.
8. INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate and complete delivery information when placing an order.
If you discover an error in your shipping information, contact TARINORA as soon as possible at:
support@tarinora.com
We will make reasonable efforts to assist with address corrections before an order is dispatched.
However, once an order has been shipped, changes may no longer be possible.
9. DELAYED ORDERS
If your order has not arrived within the expected delivery timeframe, please check your tracking information first.
If you still need assistance, contact:
support@tarinora.com
Our support team will review the available information and assist you with the next steps.
10. LOST ORDERS
If your package appears to have been lost during transportation, contact us at:
support@tarinora.com
We will review the shipment information and, where appropriate, work with the relevant delivery service to investigate the issue.
11. DAMAGED PACKAGES
If your order arrives damaged, please contact us as soon as reasonably possible at:
support@tarinora.com
We may request photographs or other information concerning the packaging and the affected product so that we can properly assess the situation.
12. DELIVERY CONFIRMATION
If tracking indicates that an order has been delivered but you have not received it, please contact us at:
support@tarinora.com
We will review the available delivery information and assist you where possible.
13. DELIVERY TO THE WRONG ADDRESS
If an order is delivered to an address incorrectly provided by the customer, TARINORA may be unable to recover the shipment.
Customers should therefore carefully review their shipping information before completing their purchase.
14. CHANGES TO THIS POLICY
TARINORA may update this Shipping Policy when necessary to reflect changes to our services, shipping arrangements or applicable requirements.
The latest version will always be made available on the TARINORA website.
15. CONTACT US
For any questions regarding shipping, delivery or your order, please contact:
TARINORA
Email: support@tarinora.com
We are here to help.